COSAM Information Technology
Frequently Asked Questions
Need help with your COSAM account, email, Wi-Fi, printing or classroom tech? Browse the quick links below or view the full COSAM IT knowledgebase for step-by-step guides and policies.
Full access to the knowledgebase here.
Accounts, Password Changes, Notifications
- Change your password (required every 365 days)*
- Sync laptops and off-campus computers with new password
- Required password changes notifications
- Card access on mobile devices
- How to map server drives
* Must click the LOGIN link for the information to be visible
Printing
- Only Auburn Provided Windows PCs - https://csm-help.auburn.edu/helpdesk/KB/View/448-how-to-connect-to-cosam-network-printers-from-windows
- Personal Computers, Macs, Linux - https://csm-help.auburn.edu/helpdesk/KB/View/362-setup-printing-to-cosam-printers-and-copiers-mac-linux-personal-computers
Software Resources
- All software must be vetted every three years
- Adobe Creative Cloud for Students
- Adobe Creative Cloud for Employees (Not Students)*
- LastPass Password Manager (Free)
- Mathematics Online (Free) Students, Faculty & Staff
- Matlab Campus Site-License
- Microsoft Office – Office 365
- Overleaf (Tex Editor) Campus Site License
- Using JAVA
- Windows Virtual Desktop Available Software (Academic Courses Only)
* Must click the LOGIN link for the information to be visible
Wifi
- AU_WiFi is retiring. Make the switch to Eduroam now.
- Android OS v11 Issue on AU_WIFI
- Android or Linux WIFI Settings
* Must click the LOGIN link for the information to be visible
Questions?
